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Banks Athletic Park

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1. How can I receive updates about the park project?

Go to the Town's Notify Me page and follow the instructions at the top. Then scroll down to the "News Flash" section, find "Banks Athletic Park" and click on the buttons at the left to choose real-time email or text updates about the new park project. You can also access all "Construction Updates" on the bottom of the Banks Athletic Park page on the Town website. 

2. What amenities will the park have?

The park will consist of:

• 4 Baseball  / Softball Fields 
• Scoring Tower
• Concession Stand
• Restrooms
• Inclusive Playground
• Basketball Court
• Large Picnic Shelter
• Parking and Other Associated Facilities

3. When will construction begin?

Construction crews began working at the site in April 2021 by clearing and grading the land. The project is expected to finish in mid-2022.

4. Where is the park located?

The new 25-acre Banks Athletic Park complex will be located near the intersection of Banks Road and Sparkling Brook Parkway.

5. Who will be able to use the new park?

The new 25-acre Banks Athletic Park complex will be available to all Fort Mill residents.  

6. How long has the project been in development?

In anticipation of the end of a lease of three ballfields from Leroy Springs & Company at the Fort Mill YMCA facility, the Town began searching several years ago for alternative ballfield space. As part of that search, the Town entered into discussions to address this need with Lennar, the developer of the Waterside at the Catawba community. Lennar recognized the benefits that a park would add to the Town and the company was happy to contribute land for that purpose. In 2013, Fort Mill Town Council approved a development plan for the park project, and the property was donated to the Town by Lennar in 2014. Council approved funding the $11 million project in August 2019.

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Building & Codes

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1. When is a permit required?

The most common types of projects that require permits are: 

• New houses or buildings
• Room additions or expansions
• Structural repairs, remodeling, or alterations
• Accessory structures such as sheds, gazebos, decks, patio slabs, etc.
• Carports and detached garages
• Replacement of heating and air conditioning equipment
• Re-piping of water lines, replacement of sewer lines, or replacement of water heaters
• Modifications to electrical service or wiring
• Installing gas lines
• Re-roofing, new siding, or replacement windows

This list is not all inclusive. Please call the Building & Codes Department at  803-547-2034 for additional information.

2. What types of permits are required?

Building Permits

• Building or repair of structures
• Building of detached structures
• Garages and carports
• Storage buildings
• Fences (most require approval only by Planning Department)
• Signs
• Construction trailers
• Swimming pools
• Roofing

Electrical Permits

• Commercial security and alarm systems if not associated with new construction
• Electrical service changes or replacement
• Low voltage
• Re-wiring

Plumbing

• Water systems
• Sewer systems
• Irrigation systems
• Cross connection control
• Fire sprinkler
• Water heater replacement

Mechanical

• Air conditioning equipment
• Heating equipment
• Boilers
• Chimneys and vents
• Combustion and ventilation air
• Exhaust systems
• Ventilation systems

3. What are the necessary requirements to do work in the town fort mill?

All workers of all types must have a Town of Fort Mill business license.  For more information, please email our business license staff.

General Construction

For residential work exceeding $200 but less than $5,000, one of the following State of South Carolina certifications is required in addition to the Town of Fort Mill business license:

• Registered Residential Specialty Contractor
• Residential Contractor License
• General Contractor License

For residential work over $5,000, one of the following is required in addition to the Town of Fort Mill business license:

• South Carolina Residential Contractors License
• South Carolina General Contractors License
• Residential Specialty Registration

Commercial work over $5,000 requires a South Carolina General Contractors License in addition to the Town of Fort Mill business license.

Electrical, Mechanical, Plumbing, & Gas Installation

For work up to $5,000, one of the following is required in addition to the Town of Fort Mill business license:

• A certification card issued by the Municipal Association of South Carolina (MASC)
• A South Carolina Mechanical Contractors License

For work over $5,000, a South Carolina Mechanical Contractors License is required in addition to the Town of Fort Mill business license.

4. Can a homeowner obtain permits?

Homeowners may obtain permits to do work on their own residence except mechanical and gas installations. For the homeowner to do electrical work (maintenance only, not new construction) on their residence (totaling less than $250), an electrical permit must be issued. For work totaling more than $250, the homeowner must contract with a State of South Carolina licensed electrician.

5. Who is a contractor?

Any individual doing work on someone else’s property is considered a contractor and shall meet the licensing and permitting requirements.

6. When are building inspections required?

The list below is a list of residential inspections performed in the Town of Fort Mill.  Please Note:  This list may not be all inclusive.  For questions, please contact our Building & Codes Department at 803-547-2034.

FOOTING INSPECTION: The Town of Fort Mill inspectors will verify that all Footings are Code Compliant and installed per the Approved Stamped Plans. A 3rd Party Inspection Approval Letter for house footings shall be on-site at the time for all footing Inspection in the Town of Fort Mill.

PLUMBING UNDER SLAB INSPECTION: The Town of Fort Mill Inspectors will verify that the Under-Slab Plumbing is Code Compliant and installed per the Approved Stamped Construction Documents. This inspection will verify if Backwater Valve will be required and/or installed. (This inspection will also Check for Under-Slab Electrical Conduit for Island etc…)

WATER/SEWER INSPECTION: The Town of Fort Mill Inspectors Verify that the Water & Sewer Code Compliant and installed per the Approved Stamped Construction Documents. This inspection will verify if Backwater Valve will be required and/or installed.

SLAB/MONO SLAB INSPECTION: The Town of Fort Mill Inspectors will verify that the Slab is Code Compliant and installed per the Approved Stamped Construction Documents.  If this is a Mono Slab, all parts of the slab will be required to be pour at the same time, unless the plans call-out for the Mono Slab to be poured in phases.

OPEN FLOOR INSPECTION: The Open Floor Inspection Will Verify that All Joist, Girders, Bands, Foundation Ties, etc… are Code Compliant and installed per the Approved Stamped Construction Documents before installing floor sheathing.

FOUNDATION WALL INSPECTION (MASONRY/CONCRETE): This Inspection will verify that Foundation Walls (Foundation Ties, Piers, Wall Rebar, etc…) are Code Compliant and installed per the Approved Stamped Construction Documents.

WATERPROOFING INSPECTION (BASEMENT ONLY): The Town of Fort Mill Inspectors will only inspect Waterproofing if it is required by the Currently Adopted Code.

FRAMING ALL ROUGH INSPECTION (ALL TRADE ROUGH-IN INSPECTIONS DONE AT ONE TIME):

The Town of Fort Mill inspectors will verify that Framing All Roughs are Code Compliant and installed per the Approved Stamped Construction Documents. This is not a punch list inspection. Your project should be complete and ready for inspection prior to scheduling this inspection. All truss layouts paperwork engineered lumber reports, etc… shall be on-site for this inspection.

EXTERIOR SHEATHING INSPECTION: This inspection will consist of a Sheathing Fastening Inspection prior to installing house wrap to assure Code Compliance and installation per the Approved Stamped Construction Documents. 

HOUSE WRAP INSPECTION: This inspection is to ensure Code Compliant infiltration barriers have been provided and installed per the Approved Stamped Construction Documents prior to Installing Exterior Siding, Brick, Stucco, etc…

GAS PIPING INSPECTION: The Town of Fort Mill inspectors will verify that the Gas Piping is Code Compliant and installed per the Approved Stamped Construction Documents and is tested and maintains a minimum pressure of #30 lbs. in the Town of Fort Mill for inspection.

SHOWER PAN INSPECTION: This Inspection will verify that the Shower Pan is holding water and not leaking prior to Installing the floor tile in a tile shower.

INSULATION INSPECTION: This Inspection will verify that all insulation that will be concealed in inaccessible spaces will be Code Compliant and installed per the Approved Stamped Construction Documents prior to concealing.

 DUCT LEAKAGE TEST INSPECTION: This is a duct leakage test commonly referred to as “Duct Blaster Test” that measures the minimum air leakage allowed in the duct system to be Code Compliant and installed per the Approved Stamped Construction Documents.

 PERMANENT POWER INSPECTION: This is an electrical inspection that is performed after all fixtures and devices are installed prior to installing the electrical service meter to ensure that the electrical system will be Code Compliant and installed per the Approved Stamped Construction Documents. All services (Electrical, Gas & Water meters) must be connected prior to scheduling a Final Inspection.

BUILDING THERMAL ENVELOPE LEAKAGE TEST (Optional): This test is commonly referred to as a “Blower Door Test”. This inspection is performed by a licensed 3^rd Party Inspector and the inspection will test for the maximum air leakage allowed to be Code Compliant.

RESIDENTIAL FINAL INSPECTION: A residential Final Inspection is to be performed when the project is completed and ready for occupancy. All service must be connected and operational to be able to complete this inspection. If EIFS is used as the exterior finish material, a 3rd Party Inspection Approval Letter shall be on-site at the time of this inspection. All landscaping must be in place and the lot must be stabilized with seed or sod. See the companion Town of Fort Mill Roofing Requirements document for special requirements related to the final roof inspection process.

BACKFLOW PREVENTER INSPECTION: This inspection is for all backflow devices installed to protect all potable water system in reference to irrigations system to show that the system is Code Compliant and installed per the Approved Stamped Construction Documents.

DECK ROUGH INSPECTION: This inspection is to check to see if all connections points are Code Compliant and installed per the Approved Stamped Construction Documents. For deck footing please see Footing Inspection.

DECK FINAL INSPECTION: This inspection is to be performed after the deck construction has been completed and to verify the deck is Code Compliant and installed per the Approved Stamped Construction Documents.

POOL BONDING INSPECTION: These inspections are made in reference to swimming pool construction to show that the bonding connections are Code Compliant and installed per Approved Stamped Construction Documents.

POOL FINAL INSPECTION: This inspection is to allow for the inspector to verify that all pool construction is Code Compliant and installed per the Approved Stamped Construction Documents after completion of the pool. All fences, gates, latches, alarms installed, and the pool shall be full of water prior to this inspection.

7. What is the process for obtaining a permit?

Learn about obtaining a permit for building or demolition.

8. Who should I contact?

If you need to request an Inspection, please email the request to inspections@fortmillsc.gov or use our online inspection request form.  Please be sure to include the lot number, address, permit number, type of inspection needed, contractor, and a contact name and telephone number with your request.  Please note that inspection results will not be given over the phone.

For general information regarding Building & Codes, permitting, or business licensing, please call 803-547-2034.

Please note that the Town of Fort Mill does not issue any state licenses, only Town of Fort Mill business licenses.  

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Development Impact Fees

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1. What are impact fees?

Impact fees represent financial payments made by a builder or developer to a unit of local government for the purpose of funding certain off-site capital improvements needed to accommodate new growth. Fees may be collected for a variety of public facilities and services, including: transportation, water, sewer, municipal facilities (such as public works, planning, building and permitting, engineering and general administration), storm water, police and fire protection, and parks.
 
In the state of South Carolina, municipal and county governments may adopt impact fees pursuant to the South Carolina Development Impact Fee Act (S.C. Code of Laws, Sec. 6-1-910 et seq).

2. Why did Town Council adopt an impact fee ordinance?

As communities grow, the demands placed on surrounding infrastructure continue to rise. Eventually, these demands will necessitate additional capacity improvements to maintain adequate levels of public service.
 
Impact fees provide a means for orderly development by mitigating the negative impacts of new growth, while passing costs onto new development rather than existing taxpayers. Impact fees are most useful in communities that are experiencing rapid growth and have significant land available for development.

3. When will the town start collecting impact fees?

Pursuant to Ordinance No. 2015-12, adopted by Fort Mill Town Council on August 24, 2015, the town began collecting impact fees for parks and recreation (residential only), fire protection and municipal facilities and equipment, on October 1, 2015.

4. How are impact fees calculated?

Impact fees are calculated using a formula contained within the impact fee ordinance. Impact fees are based upon generally accepted industry criteria, including the U.S. Census Bureau and Institute of Transportation Engineers (ITE) data. Per capita and per employee replacement costs were determined based on the Development Impact Fee Study Report for Fort Mill.

In instances where an applicant contends that the assumptions included within the impact fee ordinance are not accurate for the intended use, the ordinance allows an applicant to perform an independent fee calculation (at the applicant’s expense). The ordinance also authorizes credit agreements for approved monetary or in-kind contributions.

Formulas

The following formulas contains the multiplication symbol (x). 

Parks and Recreation Impact Fee Formula
 
Residential: Number of Dwelling Units x Persons per Household (U.S. Census) x Replacement Cost per Capita x Discount Rate  
Non-Residential: Not Applicable
 
Fire Protection Impact Fee Formula
 
Residential: Number of Dwelling Units x Persons per Household (U.S. Census) x Replacement Cost per Capita  x Discount Rate
Non-Residential: Number of Units (SF, Rooms, Beds, etc.) x Average Employee Space Ratio (ITE) x Replacement Cost per Employee  x Discount Rate
 
Municipal Facilities & Equipment Impact Fee Formula
 
Residential: Number of Dwelling Units x Persons per Household (U.S. Census) x Replacement Cost per Capita  x Discount Rate
Non-Residential: Number of Units (SF, Rooms, Beds, etc.) x Average Employee Space Ratio (ITE) x Replacement Cost per Employee  x Discount Rate

5. What is a discount rate?

The Development Impact Fee Study Report for Fort Mill was used to determine the maximum per capita and per employee replacement cost for the four impact fee categories, and the fees for each category are calculated based on the actual replacement cost for all new development.
 
As a matter of policy, the Fort Mill Town Council elected to discount the maximum allowable fees to provide a reasonable fee for residential and non-residential investments and to ensure that the impact fees collected do not exceed the cost to provide capital facilities and equipment that accommodate new development.
 
Effective July 1, 2020, the Fort Mill Town Council adopted the following discount rates in the impact fee ordinance: parks and recreation (10%), fire protection (10%), and municipal facilities and equipment (10%). These discount rates will be automatically applied to any impact fees charged for new development.

6. How and when are impact fees paid?

Impact fees must be paid in full prior to the issuance of a building permit. Impact fees may be paid by cash or check. Fees may also be paid by credit or debit card with a 3% service charge.

7. Do impact fees apply to all types of construction?

The provisions of impact fee ordinance shall apply to all new development or redevelopment within Town limits for which a building permit or development approval is required.
 
Consistent with state law, the impact fee ordinance authorizes exemptions for the following types of construction projects: rebuilding, remodeling, repairing or replacing an existing structure (provided there is no increase in the number of service units); residential additions; construction trailers and temporary offices; neighborhood amenities (playgrounds, tennis courts, clubhouses, etc.), volunteer fire stations, elementary schools, middle schools, secondary schools, and affordable housing units which meet minimum eligibility requirements.

8. How will the fee be calculated if my intended use is not on the impact fee schedule?

In the event that a fee payer or Town staff contend that the land use for which the building permit is being sought is not within those land uses identified in Exhibit A, or if the fee payer contends that the Exhibit A calculations are not accurate for its intended use, then the Planning Director will make a determination as to the most comparable land use category to assume for calculating impact fees.
 
If the fee payer disagrees with the determination of the Planning Director or if the Town otherwise deems it appropriate, an independent impact fee calculation may be performed to quantify the fair share of system improvement costs attributable to the development.
 
Preparation of an independent impact fee calculation will immediately halt the building permit application process until such time that the necessary calculation is deemed complete by the Planning Director. If an independent calculation is requested, it must accompany the building permit application and be prepared in accordance with the impact fee ordinance.
 
When an application for a building permit has been made that contains two or more land uses in any combination, including two or more land uses within a single building or structure, the total development impact fee assessment shall be the sum of the products for each land use, unless an independent impact fee calculation is performed and approved for use by the Planning Director.

9. Can an impact fee assessment be appealed?

A developer may file an administrative appeal with the Town Manager regarding the payment of development impact fees, independent calculation of impact fees, or credits or reimbursements by filing a written Notice of Appeal. The Notice shall be filed within thirty days of the decision which is subject to the appeal. The filing of an appeal will immediately halt the building permit application process, unless the developer posts a bond or submits an irrevocable letter of credit for the full amount of the development impact fees as calculated by the town. The Town manager will have thirty days to review the appeal and render a decision. Administrative appeals may be further appealed to the Fort Mill Town Council.
 
A fee payer may pay development impact fees under protest. Payment under protest does not preclude the developer from filing an administrative appeal nor is the fee payer estopped from receiving a refund of an amount considered to have been collected illegally. A fee payer, at his option, may also post a bond or submit an irrevocable letter of credit for the amount of development impact fees due instead of making a cash payment under protest, pending the outcome of an appeal.

10. Do I need to pay an impact fee if I am opening a business in an existing structure?

In most instances, impact fees will generally be charged only for new construction.
 
In the case of a change, redevelopment, or modification of an existing land use, an impact fee may be required if the proposed use results in a substantial increase in service impact. In this instance, the fee will be based only on the net difference between the impact fee for the proposed use and the impact fee that would have been assigned for the current or former use.

11. How can I receive an impact fee credit?

Development impact fees shall not be imposed on a fee payer or developer who has entered into an agreement with the Town for certain contribution, payment, construction, or donation up to the cash value of specific improvements identified within the agreement. Any difference between total development impact fees due for the development and the cash value of the executed agreement remain eligible for collection pursuant to the rules and requirements of the ordinance. To be eligible for a credit, the monetary or in-kind contribution must be made toward one or more of the public facilities included in the Town of Fort Mill Capital Improvements Plan.
 
An applicant who wishes to receive a credit against future impact fees must submit an Application for Credit Agreement. Applications will be reviewed within thirty days by a committee made up of the Town Manager, Finance Director, Code Enforcement Officer and Town Engineer.

12. Are impact fees refundable?

Funds not obligated for expenditure within three (3) years of the date that they are scheduled to be expended in the Town of Fort Mill Capital Improvements Plan shall be refunded to the record owner of property for which the impact fees were paid, with actual interest earned, on a first-in, first-out basis.
 
The owner of property eligible for a refund of one or more development impact fee payments shall submit to the Town Planning Director a notarized sworn statement that the person is the current owner of the property for which a refund is due, a certified copy of the latest recorded deed, and a copy of the most recent ad valorem tax bill for the property.
 
When a right to a refund exists, the Town shall send a refund to the current owner of record within ninety (90) days after it is determined by Town Council that a refund is due. All refunds shall include the pro rata portion of the interest earned while on deposit in the specific development impact fee trust account.
 
A record owner of property for which one or more development impact fee refunds are due has standing to sue for such refund pursuant to Section 6-1-1020(D) of the Act if there has not been a good-faith effort towards a timely payment of a refund pursuant to this section.

13. Can the impact fee amounts be changed in the future?

The basis for the impact fees (cost per capita, cost per employee and cost per trip) may only be changed upon an update of the Development Impact Fee Study Report. The report and capital improvements plan will be updated by the town no less than every five years.
 
The discount rates are established by town council and may be changed by council at any time in the future. Any change to the existing discount rates must be done by ordinance, and will require two readings and a public hearing.

14. How will the town spend revenues collected from impact fees?

Development impact fees collected pursuant to the ordinance will be kept separate from other revenue of the Town. The ordinance establishes a trust fund for each of the impact fee categories included in the ordinance.
 
Funds from development impact fee trust accounts shall be expended only for the public facilities and system improvements identified as eligible for impact fee funding in the Town of Fort Mill Capital Improvements Plan. No funds shall be used for administrative or operating costs associated with imposing any of the development impact fees.
 
Eligible components of a public facility may include, but are not limited to, the following: design and construction; land acquisition; right-of-way acquisition; construction of new facilities; the purchase of new equipment with an individual purchase price of $100,000 or more; principal payments, interest and other financing charges.

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Fire Department

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1. How do I obtain a burn permit?

You may stop by Station 1 at 121 Tom Hall Street from 7:30 a.m. until 2:30 p.m. to obtain a burn permit that is good only for the day it is issued.

2. Am I allowed to burn inside the town limits during a burn ban?

No, you cannot burn inside the town limits during a state wide burn ban. Depending on the local conditions, the Fire Marshal may implement a burn ban until conditions are more favorable for burning.

3. Can I have a recreational burn pit within the town limits?

Yes, recreational burn pits that are used for cooking or heating purposes are allowed inside the town limits. The burn pit must be located more than 15 feet away from a structure or other flammable materials. Please ensure that the fire is not left unattended and is completely extinguished before being left unattended.

4. Will the fire department help me install smoke and/or carbon monoxide alarms?

Yes. Please call Station 1 at 803-547-5511 to schedule a time to have a member of our team come assist you. Our personnel cannot help with the install of a commercial type system, but will assist with changing alarms if they need to be replaced.

5. Will the fire department unlock my car if I lock my keys in the car?

Due to liability issues, we will only unlock a vehicle if a person, animal, or prescribed medication is locked inside the vehicle.

6. How can I request a fire inspection?

Please call 803-547-5511 and select the option for the fire marshal on the automated message. If the Fire Marshal does not answer, please leave a detailed message about the inspection need along with location and someone will return your call to arrange a time for the inspection.

7. How do I obtain a mobile food vendor permit?

Please call (803) 547-5511 and select the option for the fire marshal on the automated message. If the Fire Marshal does not answer, please leave a detailed message about the inspection need someone will return your call to arrange a time for the inspection. These inspections are done by appointment only.

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Human Resources

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1. How do I apply for a Town of Fort Mill position?

Positions are listed on the Self-Service Portal.  You can apply using that tool or you can call and request a paper application to be mailed to you.

2. How long do you keep my application?

All applications are kept on file for six months from the date of the last update.

3. How can I find out if there are vacancies at the Town of Fort Mill?

Job postings can be found on the Human Resource Page, Self Service Portal of the Town Website.

4. Do you accept applications for positions that are not on the employment posting?

Due to the volume of applications we receive, applications are accepted only for posted positions.

5. Do I have to complete an application, or will a resume suffice?

Although we accept resumes, applicants are required to complete the Town of Fort Mill  employment application for open positions. It is important that the application be completed in its entirety.

6. I want to apply for more than one position, do I have to fill out more than one application?

No.  If you use the portal you can apply for more than one position at the same time. If submitting a paper application, you can indicate on the application which positions you are applying for.

7. What happens after I submit the employment application?

Applicants will be contacted by the Hiring Supervisor if they are selected for an interview.

8. I interviewed for a position; how do I find out if I was selected?

If you are selected for a position, you will be contacted by the Hiring Supervisor or Human Resources.  Regretfully, due to the volume of applicants, we are unable to contact every applicant that applies for every position, however, if you are a candidate that was interviewed, you will be contacted when the position if filled.

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Municipal Court

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1. Can I reschedule/continue my court date?

If you need to reschedule your court date and it is before your scheduled appearance, you need to contact the officer at 803-547-2022. You may have to leave a message. You may also request a continuance in open court, however, you will need a valid reason to do so. Valid reasons may include the need to get or consult an attorney or to request a jury trial. The presiding judge may continue the court date on your scheduled court date depending on the circumstances of the case.

2. Do I have court today?

If you were given a court date and time, you will need to either: Appear and plea or ask for a continuance/jury trial or pay the ticket (if applicable) prior to court.

If you do not appear, you are subject to having your driver’s license suspended in the case of traffic charges or having a warrant issued for your arrest in the case of criminal charges.

3. Something unexpected has come up (e.g. illness, car issues, etc.) and I cannot make my court date today. Can you tell the judge/officer or continue my case?

Your case will be heard as scheduled unless you can provide written documentation as to why you could not make your court date as scheduled. This documentation will need to be provided before 4 p.m. on the date of your trial for judicial review. If you do not receive resolution on your court date, you will need to contact the court at 803-547-2120.

4. Why didn’t the judge dismiss my case since the officer was not there ?

All cases in the Fort Mill Municipal Court are heard and evaluated on their individual merits. Each element is considered when a judge makes a decision. Other than the judge, no one can say what she/he would do in your particular case.

5. Can I represent myself?

According to sate statute, you may represent yourself. Your have the right to introduce evidence, examine and cross-examine witnesses, make closing arguments and otherwise present a defense to the charges. You will be held to the same standards as an attorney.

6. My child (age 17 or older) received a ticket for curfew violation, possession of tobacco, or underage drinking. Does he/she need to go to court?

Yes, your child will need to go to court.

7. My child (age 16 or older) received a traffic ticket. Does he/she need to appear in court?

In most cases, the ticket may be paid without an appearance, however, there are traffic charges that do require an appearance for traffic violations, regardless of age. If you have any questions regarding required appearances for traffic charges call 803-547-2120.

8. What is the procedure for entering a plea to a criminal charge?

There are 3 possible pleas to a criminal charge: Not Guilty, Guilty, and No Contest. In a Not Guilty plea, you deny guilt and the Town must prove the criminal charge against you. In a Guilty plea, you admit you committed the act(s) charged, that the act(s) are prohibited by law, and that you have no legal defense for such act(s). In a No Contest (or nolo contendere) plea, you neither admit guilty nor deny it.

9. What happens at a trial?

Depending the alleged offense(s), you are entitled to a trial by jury. You are entitled to hear all testimony against you. You have a right to cross-examine any witness who testifies against you, to testify on your own behalf and you hold a Constitutional right not to testify. If you choose not to testify, a refusal cannot and will not be used against you in determining guild or innocence. However, if you choose to testify, the Town will have the right to cross-examine you.

You may call witnesses to testify on your behalf and have the right to have the court issue subpoenas for witness to ensure appearance at trial.

10. Can I plead by phone?

No, you either need to appear or pay the fine prior to your court date.

11. How long is the court session? Will it last longer than an hour?

Fort Mill Municipal Court schedules its regular court sessions Wednesday at 10:00 a.m. and 5:00 p.m. Depending on the docket and case load, sessions may last longer than an hour.

12. Can I get a prayer for judgment?

While a prayer for judgment is used in North Carolina, it is not available in South Carolina.

13. Can I appear earlier than my trial date and time and speak with the judge?

You must appear on you designated court date and time. Judges do not talk about pending cases without all parties present. You may contact the officer for continuance after the initial court date if you are unable to appear.

14. Can I pay my ticket and still appear to plead not guilty?

Payment indicates a guilty plea and forfeiture of fine monies. Appearing on your court date gives you a chance to ask for a reduction in fines or plead not guilty.

15. What is the Department of Motor Vehicles (DMV) telephone number ?

The DMV may be reached at 803-896-5000.

16. What to do if my driver’s license is suspended for failing to pay a traffic ticket?

You will need to pay the amount(s) outstanding with the particular agency. Each agency will give you a form you will need at the South Carolina Highway Department which will require you pay reinstatement fee(s) to reinstate your license.

17. What type of payments do you accept?

We accept cash, credit/debit card, cashier’s check and money order. No business or personal checks will be accepted.

18. When do I have to have my fine?

All fines and restitution are due on the day of sentencing.

19. Can my fine be deducted from monies posted for my bond?

Yes, if you are the person who posted the monies for your bond. If someone else posted your bond monies, the fine cannot be deducted

20. What will happen if I don’t pay my fine by the due date ?

If you have a traffic charge and do not pay, your driver’s license will be suspended until you do. If you have a criminal charge and do not pay, a warrant will be issued for Contempt of Court.

21. Can I pay over the phone?

No. Fines must be paid in-person at Fort Mill Municipal Court (200 Tom Hall Street), by mail (P. O. Box 159, Fort Mill, SC 29716) or online. To pay online, visit https://sc.gov/court-payments, you will need your ticket number. Search for your ticket number via [add the link here for the public index]. Other acceptable payment options are cash, credit/debit card, cashier’s check and money order. No personal or business checks will be accepted.

22. When will I get my bond money back?

Bonds are only released upon order by a judge, dismissal of the charge, or a finding of not guilty. The bond is returned only to the party posting it. Bond refunds follow the Town of Fort Mill Accounts Payable Department refund process may take up to 60 days.

23. Who gets the money on a refund?

The person who paid the money will receive the refund.

24. What are court costs?

Court costs are fees and assessments assigned by the state statue created by the South Carolina Legislature. They are subject to change annually.

25. What do I do about the officer being rude?

You will need to contact the officer or his/her supervisor at 803-547-2120. You may have to leave a message. Fort Mill Municipal Court employees are not authorized to speak for officers or about an officer’s actions.

26. Why aren’t the employees more helpful?

The law prohibits Fort Mill Municipal Court employees other than the Municipal Judge or Associate Municipal Judge from explaining or interpreting the law. As a result, court employees must refrain from answering many questions asked of them because to do so would constitute legal advice, which personnel may not provide. Instead, they must refer you to competent legal counsel.

27. Will you call the South Carolina Department of Motor Vehicles (DMV) and tell them I paid my ticket?

Due to the large volume of traffic tickets, Fort Mill Municipal Court employees do not make individual calls for this purpose. You will need to take your individual receipt(s) to the DMV.

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Parks & Recreation

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1. How do you reserve Park Shelters, Gazebos or register for Youth Sports Programs?

You can make reservations or register for youth sports programs online here or call our Park and Recreation Department at 803-547-2273.

2. What does the “Birthday Cut off” mean?

However old your child is on September 1st determines what age bracket he/she plays.

3. Where can I find inclement weather cancellation notices?

Our inclement weather notices will be posted on our website, www.fortmillsc.gov, or our Facebook Fan Page, Town of Fort Mill Parks and Rec. You may call our Weather Hotline at 803-547-9043.

4. Can I request a coach or a certain team?

We are unable to honor any/all carpooling and/or coach’s requests due to the high demand and inability to honor all requests, but we will honor as best as possible. Rest assured that all siblings are always placed on the same team. Children will be placed on the same team of the parent who is the head coach. Assistant coaches will assist teams where their children are assigned.

5. Do I get a refund after signing up?

No. Once we place the order for uniforms there are no refunds.

6. When do the bathrooms at the parks open and close?

The bathrooms open by 8:00 a.m. and close at dusk, unless there is an event scheduled. The bathrooms are also winterized and closed, from mid-December until March 1^st, every year.

7. When does the water park open at Steele St. Park?

The water park opens around the first week of May (depending on the temperature) and closes after the Labor Day weekend in September.

8. Why are the athletic fields locked at times?

The athletic fields are only locked on days they are being rented for an athletic event. The main reason is that they have been raked and lined for a rental and are locked to prevent anyone from playing on them prior to game time.

9. Are dogs allowed on the fields?

No they are not.

10. Can we use the baseball fields to hit a few balls and play catch?

The fields can be used during the day, if they are not rented for play, amongst a small group. No access is allowed if the fields are lined for a recreational game that day, fields are closed.

11. Can I hit golf balls on the athletic fields?

No. There are several golf courses with driving ranges in the area. Please practice at any one of them.

12. Can I have a bounce house?

Yes, but the town has to have a certificate of insurance from the company providing the bounce house naming the Town of Fort Mill as an additional insured.

13. What if my event is rained out?

We will try to switch your rental to a different day.

14. Who do we contact for lost and found items?

Please contact the Park and Recreation Department at 803-547-2273 for all lost and found items. 

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Planning Department

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1. Is my property in the Town of Fort Mill's jurisdiction?

Having a Fort Mill address does not necessarily mean that you are within the incorporated area of the Town of Fort Mill. To determine if you are within the Town of Fort Mill’s jurisdiction, please use one of the following methods:

York County GIS Search

1. Enter your property address in the York County GIS
2. Under the Address heading, you will find a field called Jurisdiction. If your property is within the Town of Fort Mill, "FORT MILL" will be listed.

Online Information Request Form

If you have any difficulties using the methods above, please feel free to either call the Planning Department at (803) 547-2034 or submit an online jurisdiction information request form and our staff will research your property and provide you with an answer.

2. What is my property zoned?

To determine the zoning classification for your property, please use one of the following methods.  Once you’ve determined the zoning classification, you can find information specific to the specific zoning in the Town’s Zoning Ordinance.

Town Zoning Map

The Planning Department maintains the Town of Fort Mill Zoning Map, which shows the zoning within the Town of Fort Mill for individual parcels.  The colors on the map correspond to a different zoning district as outlined in the map’s legend.

York County GIS Search

To determine the zoning for your property, enter your property address in the York County GIS. Visit the Zoning tab found and it will display the zoning classification for your property. For example, you may see LC displayed on your property, which is the abbreviation for the Town’s Local Commercial zoning classification.

Online Information Request Form

If you have any difficulties using the instructions above or have additional questions regarding zoning, please contact the Planning Department at (803) 547-2034 or submit an online zoning classification request form and our staff will research your property and provide you with an answer.

3. Where can campaign signs be placed?

During election season, please note that per Article III, Section 4.11 of the Town of Fort Mill’s Zoning Ordinance regarding Prohibited Signs, campaign signs cannot be placed within any road right-of-way. Signs can be placed on private property, both residential and commercial, as long as you have permission from the property owner and the signage is located in such a way so that it does not obstruct the visibility of any vehicular or pedestrian traffic. 

Election signs shall not be placed earlier than 60 days prior to the election to which they apply and must be removed within 7 days after the election. Such signs shall not exceed 6 square feet in area and shall not exceed a height of 4 feet.

Signs that are found to be in violation of the ordinance may be removed by town staff. If you have questions, please contact the town Planning Department at (803) 547-2034. 

4. What does the zoning of my property mean?

You can find more information on your property’s specific zoning classification in the Town’s Zoning Ordinance. If you are unable to find the specific information you are looking for within the ordinance, please contact the Planning Department at (803) 547-2034 so that we may assist you in getting the information.

5. How do I locate my property lines?

Property lines are initially established by the Planning Department through the subdivision platting process. The final plat of your property or subdivision will provide surveyed information to assist you in finding your property lines, which are typically marked with pins or stakes in the ground. The York County Register of Deeds office maintains records on all final plats within York County and can provide you with a copy should you require one.

Contact a Surveyor

If you are unable to locate your property lines, you will need to contact a surveying company to have them come locate and/or mark your property lines.  The Town of Fort Mill does not provide these services.

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Police Department

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1. Where is the Fort Mill Police Department?

As of March 19, 2018, the public entrance to the Fort Mill Police Department was moved to 112 Confederate Street. The previous public entrance, located at Academy Street is now restricted. For assistance please call 803-547-2022, Monday through Friday from 8:30 am to 5 pm.

2. Do I live in the Town of Fort Mill?

You may have a Fort Mill address and not live within the Town’s limits. View your jurisdiction.

3. What is Crime Stoppers and how can I submit a tip there?

Crime Stoppers of York County, Inc. is a community program that allows people to provide anonymous information in exchange for cash rewards, all with the intended goal of leading to arrests, recovery of stolen property or the seizure of illegal drugs. To learn more about Crime Stoppers, visit their website or Facebook page for more information. You can submit a Crime Stoppers tip anonymously by calling 1-877-409-4321, by visiting their website here  or you can download the P3 tips app, which can be found on your phone’s app store.

4. How can I get a fingerprint card?

Due to the current COVID-19 pandemic, the police department is currently not processing citizen fingerprint cards.

5. How do I pay a fine or citation?

In Person: Fines can be paid in person to the Fort Mill municipal clerk of court or by calling 803-547-2034, ext. 326. We do not take payments for tickets/citations at the police department. Fines/citations can be paid using cash or money orders Monday through Friday from 8:30 a.m. to 4:30 p.m.

Online: Fines can also be paid online at the South Carolina website.

6. How do I request statistical information about crime in my area?

For a quick look at crime in your neighborhood, visit our crime mapping link: https://www.crimemapping.com/ 

If you need assistance or to request further statistical information regarding areas within the town limits of Fort Mill, email administrative specialist/data manager, Cindy Smith.

7. How do I request a copy of my incident report?

To obtain incident reports taken by the Fort Mill Police Department, contact records clerk Barbara Ellis at bellis@fortmillsc.gov.

8. How do I request a copy of my collision report?

Collision reports can be obtained for a small processing fee and are generally available within five to 10 business days of the accident. These reports can be obtained at the South Carolina Department of Motor Vehicle (SCDMV). For collisions not investigated by law enforcement, please print the FR-309 Traffic Collision Report Form and return to the S.C. DMV. 

9. How do I request a criminal records check?

If you are in need of a records check, you must visit the South Carolina Enforcement Division (SLED) website or call  803-737-9000.

10. Who should I contact for help?

There are several agencies and departments that can answer your questions, including the following:

York County Animal Control
803-628-3190

S.C. Department of Motor Vehicles
803-547-8350

Detention Center at Moss Justice Center
803-628-3088

Fort Mill Municipal Court
803-547-2120

Lancaster County Sheriff’s Office
803-547-5933

South Carolina Highway Patrol
803-385-3107

York County Magistrate Court
803-547-5572

York County Sheriff’s Office
803-327-2021

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Procurement

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1. How does a vendor find information related to current contracting opportunities?

Please visit our website for South Carolina Business Opportunities (SCBO).

2. Does the Procurement Department buy for all Town of Fort Mill offices?

Yes, the Procurement Department handles procurement for all town offices.

3. How do I contact the Purchasing Department?

The Town of Fort Mill Purchasing Department can be reached by calling 803-547-2116.

4. What are your office hours?

The Procurement Department’s standard office hours are 8:30 am to 5 pm, Monday through Friday, excluding observed holidays.

5. How do I get information regarding previous contracts?

You may request information using the Freedom of Information Act (FOIA) request form.

6. What if my bid is late?

Bids received after the stated due date and time will not be accepted. 

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Public Works

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1. The garbage men only picked up my trash can but left a bag outside the can; why did they leave it?

We have 4 TRUCKS that come through on your pick-up day, and each only picks up their items: trash, recyclables, curbside (discarded furniture, etc.), and lawn debris. These trucks do not run behind each other but on separate routes on the same day. The trash truck ONLY PICKS UP AND EMPTIES THE CAN; any excessive household trash should be disposed of by the resident at one of York County’s Collection & Recycling Centers. Customers can purchase an additional 90-gallon rollout can from the Town if they need additional space on a regular basis ($75 for the cart, plus $19 monthly for service). The rollout cans are for household garbage only.

2. My garbage pick-up day falls on a holiday; do I still put out my garbage?

We pick up garbage and recyclables on ALL HOLIDAYS EXCEPT CHRISTMAS. Our curbside and lawn debris trucks will pick up on the 1st business day following the holiday.

3. Do I need to call to schedule a pick-up for bulk items or lawn debris?

NO. All bulk items and lawn debris are picked up on your scheduled trash day with the exception of holidays; then pick up will be the 1st business day following the holiday.

4. Do I need to bag my leaves?

Only from March 16 through October 14. In the fall/winter, the Town uses a leaf collection truck that works like a giant vacuum to “suck” the leaves up from along the curb. All you need to do is rake your leaves to the curb between October 15 and March 15, and we will get them for you. Important: Keep branches and sticks separate from the leaves. Due to the volume of leaves in the Town, it may be a week or two between pick-ups.

5. Where can I take my construction materials?

York County maintains two Collection and Recycling Centers in Fort Mill where you can take small amounts of construction materials. The Baxter center is at 1731 Highway 160 (on the south side of the road west of Wendy’s). The Fort Mill East center is at 2085 Fort Mill Parkway at W. Hensley Road. The Town does not pick up any construction materials, including plywood, bricks, concrete, metals, roofing materials, or fencing.

Visit York County’s website to learn more.

6. Who do I call if my garbage was not picked up?

Call the Public Works Department at 803-547-7158.

7. I need to locate a deceased relative in Unity or Greenhill Cemetery; who do I contact?

Contact Public Works Department at 803-547-7158.

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Recycling

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1. Why is the Town of Fort Mill’s Recycling program changing?

The recycling industry throughout the country is changing, with costs rising due to a variety of reasons, including world market trends, increased material standards and required volumes. In order to keep the Town of Fort Mill’s recycling program running and to reduce costs, the Town has arranged for our third-party collector, Waste Pro USA, to take recyclables to York County’s Material Recovery Facility (MRF) beginning September 1.

The York County facility accepts most recyclables including mixed paper, chipboard (such as cookie, cracker or drink boxes), cardboard, magazines, office paper, steel cans, and aluminum cans/pans/foil, and plastic jugs, jars or bottles with their lids on. However, the facility does not accept glass, as well as other forms of plastic (such as bags, berry containers or tubs).

2. Why is glass no longer accepted in my recycling cart?

As glass breaks down during the transportation process, the shards and particles not only affect sorting machinery, but they can also get stuck in the other items, essentially contaminating them. Once that happens, the MRF will reject the entire load and send the items to a landfill instead. Therefore, glass cannot be co-mingled with other items in the recycling cart.

Glass Centers

However, customers will still be able to recycle glass food and beverage bottles, jugs and jars at one of York County’s Solid Waste Collection and Recycling Centers. Two are located in Fort Mill:

1. Baxter Center at 1731 Highway 160
2. Fort Mill East Center at 1390 East Hensley Road at Fort Mill Parkway

When customers bring their glass items to the centers, they can deposit them in bins designated solely for glass. From there, the glass is transported to the York County Public Works campus in York, where it is stored until truckload quantities are collected for shipment.

3. Why are plastic bags not accepted in my recycling cart?

When plastic bags are co-mingled with other recyclables, they can become tangled inside collection and recycling machinery. This can cause damage and slow down the recycling process. As such, plastic bags are not accepted for recycling. Please do not place loose bags inside your recycling cart and do not place bags filled with recyclables in the recycling cart. However, clean and dry bags may be taken to local grocery stores for recycling.

4. What other items are not allowed in my recycling cart?

The following items should not be placed in recycling carts:

• Antifreeze
• Batteries
• Bulbs
• Carpets
• Clothes
• Construction materials
• Cooking oil
• Electronics
• Linens
• Motor oil
• Paint
• Propane tanks
• Scrap metals (such as bicycles, mowers, appliances)
• Shredded paper
• Styrofoam
• Tires
• Wax-coated paper (such as paper milk or juice cartons)
• Yard debris

Many, but not all, of these items can be taken to a designated Collection and Recycling Center. For more detailed information about items accepted at the York County Collection and Recycling Centers, please visit the York County Solid Waste Collection and Recycling website.

5. Can pizza boxes be placed in my recycling cart? Do I need to remove labels on my cans and bottles?

Pizza boxes can be placed in recycling carts, though you must remove all food from inside the box, including greasy liners. As for labels, there is no need to remove them from cans or bottles you place in your recycling cart. The recycling process will either wash or melt the labels off the containers.

6. Why do I need to leave the lids on my plastic jugs, jars and bottles?

Plastic containers without lids are acceptable, but to make sure the lid gets recycled, leave it on the container. Lids are so small that they will fall through the sorting equipment and be thrown away.

7. How well do I need to wash containers before placing in my recycling cart?

Just make sure to rinse the items to remove any and all food or drink residue before placing in the cart.

8. As a resident of Fort Mill, what sanitation services do I receive for my monthly charge?

The Town provides sanitation services to all single-family developments, which is a requirement per the Town’s adopted Code of Ordinances. In order to provide those services to our residents at the lowest cost possible, homeowners are required to participate in the program and share in these costs. Included in these services is:

• Curbside collection of household items such as furniture or appliances once per week
• Curbside collection of yard debris, including leaf collection, on a weekly basis
• Household garbage collection in a 95-gallon roll cart once per week
• Recycling services collected in a 95-gallon roll cart every two weeks

Please note that certain restrictions do apply to those collections, for example the Town cannot collect hazardous materials, construction debris, or electronics and other miscellaneous items as a part of these services, though York County hosts a Household Hazardous Material Collection and Shredding event on the first Saturday of March and October from 8 am to noon at 220 Public Works Road in York, South Carolina.

9. Who can I contact to learn more about recyclable items in the Town of Fort Mill?

For specific questions on what can and cannot be collected, please contact the Town’s Public Works Department at 803-547-7158. For more detailed information about items accepted at the York County Collection and Recycling Centers, please visit the York County Solid Waste Collection and Recycling website.

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Stormwater

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1. Has stormwater utility been used anywhere else?

Yes. There are many stormwater utilities in large and small communities throughout the nation, with many more in the planning stages. Locally, there are 32 municipalities in South Carolina who have implemented stormwater utilities based on a survey conducted in 2012.

2. Why do we need a Stormwater Utility?

There are two main reasons. First, additional revenue is needed for stormwater operations. The U.S. Environmental Protection Agency is requiring the Town of Fort Mill, and numerous other municipalities, to improve stormwater operations to prevent pollution and improve stormwater quality as part of the "National Pollution Discharge Elimination System." Second, dedicated revenue is needed to maintain and improve the stormsewer system.

3. What is a Stormwater Utility?

A stormwater utility is similar to water, sewer and other utilities that you are familiar with. These utilities charge a fee for services provided. In this case, the service is the control of storm water runoff through construction, operation and maintenance of the stormwater system within the Town’s municipal limits.

4. What is stormwater and why does it need to be managed?

Federal laws regulating stormwater runoff require Town of Fort Mill to manage the stormwater that runs off impervious surfaces such as concrete, asphalt, or rooftops. Stormwater runoff carries pollutants directly to our streams and rivers creating flooding issues and contaminating our local waterways.

To learn more about the impacts of stormwater runoff, please visit the Stormwater Department website.

5. What is the concern about stormwater quality?

A major storm water quality concern is "non-point source pollution". As the name implies, non-point source pollution comes from numerous locations and is carried through runoff. The types of pollutants include:

• Fecal coliform bacteria from leaking sanitary sewers, farm animal and pet waste
• Metals
• Nutrients
• Oils
• Toxins

These directly impact water quality and now represent the number one pollution source to our waterways. Activities such as street sweeping, elimination of leaking sanitary sewers, and increased cleaning of storm drains can control these pollutants.

6. What are some examples of drainage problems?

Drainage problems may include roadway or structural flooding, clogged or failing underground pipes and culverts, stream bank erosion and stormwater pollution affecting a stream.

7. Doesn't stormwater runoff go into the sanitary sewer?

No. Only sewage is collected and transported to Town’s Wastewater treatment plant by the sanitary sewer system. Stormwater flows through the storm sewer systems, ditches, and channels. It empties into our streams, ponds, and lakes. It would be too expensive to size the sanitary sewers to convey and treat stormwater in the same manner as sanitary sewage.

The volume of sewage generated by our homes and businesses each day is insignificant compared to the volume of stormwater runoff generated during a rainstorm. The better solution is to prevent the entry of pollutants into the stormwater system in the first place.

8. Why do we need to spend more for stormwater?

Historically, the allocation of funds has not been sufficient to address all of the Town’s storm water service needs. State and federal laws also require that municipalities address the environmental impacts of stormwater pollution, but do not provide the funds to do it. Consequently, the Town must investigate alternative means for raising revenue.

9. What is the Town’s responsibility for stormwater?

The Town is also responsible for the water quality of natural streams within its jurisdiction as defined by the State and the Environmental Protection Agency. The Town does not maintain facilities that are located on private property or that fall under the jurisdiction of other governmental jurisdictions.

10. What services are funded by money collected from the Stormwater Utility fee?

The stormwater utility will provide the funds necessary to provide for the administration, maintenance, and improvement of the Town’s stormwater systems. Some of the services tied to the stormwater program include:

• Capital improvement projects
• Construction inspection
• Illicit Discharge Detection and Elimination
• Increased street sweeping and leaf collection
• Public education and outreach
• State and Federal regulatory compliance
• System routine inspection and maintenance within the Town owned right-of-way
• Water quality monitoring of local waterways
• Watershed planning

11. What is the basis for the fees?

The stormwater utility fee charges properties in Fort Mill based on that property’s contribution to the need for stormwater management. The utility uses the square footage of impervious surface, or surface that water is unable to soak into, on a property as the primary basis for the fee.

The vast majority of utilities across the country have found this to be the most equitable way to charge and collect revenues for this program. A stormwater utility fee is similar to a water or sewer fee. In essence, customers pay a fee related to the amount of runoff generated from their site, which is directly related to the amount of impervious surface on the site.

12. What is impervious surface?

Impervious surface means a surface composed of any material that significantly impedes or prevents natural infiltration of water into the soil. Impervious surfaces include, but are not limited to, roofs, buildings, streets, parking areas, and any concrete, asphalt, or compacted gravel surface.

13. How do you determine what I owe?

The Town measures the amount of impervious surface (roofs, sidewalks, driveway, parking lot, etc.) using the number of Equivalent Residential Unit (ERU) per property. 1 ERU is equal to 3,473 square feet, which is the median amount of impervious area found on a typical single-family residential property in Fort Mill. All single-family residential properties are charged one ERU.

Other properties are charged in proportion to this billing unit based on the calculated number of ERUs for the existing impervious area multiplied by the ERU rate. For example, if your property has four times the amount of impervious area of one ERU, you will be charged four times the base rate of $72 per year (i.e. 4 ERUs or $288 per year). This billing methodology is typical for other stormwater funding programs in the United States. The impervious surface is calculated using the County’s 2009 aerial photography. If a property owner believes that the area of impervious surface has changed since the 2009 aerial photography was produced, the property owner can apply for an evaluation.

14. Why do I have to pay a stormwater fee?

The Town is responsible for compliance with new Federal and State regulations on water quality as well as providing stormwater management facilities and services. These services are done to protect personal and public property as well as provide for a healthy environment. Funding is not provided by Federal or State government for these services. These requirements are unfunded federal mandates that have been imposed upon all cities similar in size to Fort Mill.

15. Who pays the Stormwater Utility fee?

All developed properties are charged a stormwater fee. Properties paying the fee will include residential, commercial and industrial properties, non-profit organizations, federal, state and Town owned properties, and schools. The only exceptions are public streets, which are designed to collect and carry storm water runoff.

16. Do tax exempt properties have to pay?

Yes, because it is a user fee, just like water and sewer fees which are based upon the cost of services provided. Property taxes are based on the assessed value of the property. The Stormwater Utility Fee is based on the amount of impervious surface area a property has. Because this is not a tax, it is collected from all customers who receive service. Tax exempt properties contribute a significant amount of runoff to the Town because of their size and amount of hard surface. They will be treated like all other customers under the rate structure.

17. Are there any properties that are excluded from this fee?

Yes, these include:

• Public roadways
• Undeveloped properties

18. My property is not connected to the Town's drainage system. Why should I have to pay?

Your property may not be physically connected to the drainage system in the same manner as water or sewer but you are still provided service. How? The Town’s stormwater program improves and maintains stormwater facilities throughout the Town.

It establishes design criteria, and regulates development that helps control off site stormwater problems. This program is taking steps to reduce stormwater pollutants that degrade our culinary water quality and the environment of the Town. Every property owner in Fort Mill is served by these activities.

19. Why do I have to pay when I do not have any drainage problems?

Everyone in the Town benefits from the Stormwater Management Program. The fees collected through the stormwater utility are dedicated solely to managing the Town’s stormwater program. This program brings us into compliance with State and Federal regulations and safeguards our community through improved drainage and protection of our local waterways.

20. Do I have to pay for any unoccupied developed properties that I own?

Yes, as long as that property contains impervious area.

21. I am a renter; do I pay the fee or does my landlord?

Under most conditions, the bill will go to whoever pays the tax bill for the property.

22. What if I don't pay the stormwater fee?

The stormwater fees are subject to the same payment deadlines and penalties as your property taxes.

23. How will I be billed?

The stormwater fee will appear as a line item on your annual tax bill.

24. Why not add this to my property taxes?

Property taxes are based upon the assessed valuation of land and their improvements. These values have little relationship to an individual property’s use of the storm drainage system. A service fee, applied to all parcels, is a more equitable method of funding the program. Many tax-exempt properties, such as schools, churches and government agencies are large contributors to the storm water runoff problem. They will pay their share of the utility fee.

25. Does the stormwater utility maintain ditch, pipe or channel that cross private property?

No. The responsibility for maintaining the ditch, pipe or channel falls on the property owner. Stormwater Utility crews can only maintain ditches or other drainage facilities on private property if the facility is within the drainage easement granted to the Town. Without an easement, the responsibility for maintaining the ditch, pipe or channel falls on the property owner.

26. When are storm drains cleaned?

The Stormwater Department is planning to hire a two-man crew who will regularly inspect and maintain the stormwater system for the Town maintained system. If you have noticed a stormwater drainage problem please call the Stormwater Manager at 803-396-9730. Residents are encouraged to help by keeping storm drains near their homes and businesses clear of debris.

27. Is it possible to have my fee reduced?

Yes. Property owners who reduce the amount of runoff leaving their property may have their fee reduced by a percentage. This can be accomplished by using specially designed systems such as detention ponds or rain gardens that manage stormwater runoff and clean pollutants in the stormwater.

To learn more about the credit system, please read the Credit Policy Manual (PDF).

28. How can I be sure this fee won't pay for other Town projects?

Under law, stormwater fees may not exceed the cost of providing stormwater improvements and services. Your fees will go into an "enterprise" or special fund that will be used only for the stormwater program.

29. What if there is an error on my bill?

Users who do not agree with the amount of the stormwater charge they receive should contact the Stormwater Manager at 803-396-9730. If after contacting the Stormwater Manager and you still feel your Stormwater Fee is incorrect, you may provide a written request for reduction to the Stormwater Advisory Board. Your request should detail any information which supports your position about property ownership, the amount of impervious surface area on your property, or your stormwater class.

30. Where can I get more information regarding the stormwater utility?

Any questions regarding the Town of Fort Mill Stormwater Utility should be directed to the Stormwater Manager at 803-396-9730. You can also obtain information calling the Stormwater Hotline 803-548-9098.

31. How do I apply for a Land Disturbance Permit?

For information on how to apply for a land disturbance permit can be found on the Land Disturbance Page. For specific questions about your project please use the contact information on our home page.

32. How much does a Land Disturbance Permit cost?

$250.00 per disturbed acre, rounded up to the nearest acre.

33. Who needs a land disturbance permit?

Everyone. A project requiring any type of land disturbance will require a permit application.

34. How do I report a Stormwater issue?

Stormwater issues can be reported through our hotline number at 803-548-9098 or our online form.

35. How can I become more involved in public outreach for Stormwater?

We have 2 separate Adopt-A-Stream programs currently (link to page here)! We are also open to coordinating specific service projects with groups! We can sign off for volunteer hours for school clubs. Please contact our Stormwater Management Coordinator at jmartin@fortmillsc.gov for specific questions.

36. How can I have Drippy visit my school/classroom?

Please email our Stormwater Management Coordinator for all inquiries about Drippy the Friendly Water Drop!

37. How do I know if a road is owned by the town, county, or state?

To find out who owns a particular road you can contact South Carolina Department of Transportation or you can use the York County GIS. The Town can only assist with town owned roads, but we are happy to answer any questions.

38. What is an Illicit Discharge?

An illicit discharge is defined as any discharge to the municipal separate storm sewer system that is not composed entirely of storm water, except for discharges allowed under a NPDES permit or waters used for firefighting operations. Illicit discharges occur through either direct connections, such as piping mistakenly or deliberately connected to the storm drains, or indirect connections such as infiltration from cracked sanitary sewer pipes and degradation of older manholes.

39. Why is illicit discharge a problem?

As a result of these illicit connections, contaminated wastewater enters into storm drains or directly into local waters before receiving treatment from a wastewater treatment plant. Illicit connections may be intentional or may be unknown to the owner. Additional sources of illicit discharges can be failing septic systems, illegal dumping practices, and the improper disposal of sewage from recreational practices such as boating or camping.

40. What are some examples of illicit discharges?

Pollutants from the example sources below are harmful to the environment and degrade the beauty and health of our community. They need to keep them out of our lakes, rivers, and wetlands.

41. What are not considered Illicit Discharge?

The following discharges are allowed in Town of Fort Mill:

• Air conditioning condensate
• De-chlorinated swimming pool discharges
• Discharges from potable water sources
• Discharges or flows from firefighting activities
• Diverted stream flows
• Footing drains
• Foundation drains
• Individual residential car washing
• Irrigation water (not consisting of treated, or untreated, wastewater)
• Landscape irrigation
• Lawn watering
• Natural flows from riparian habitats and wetlands
• Rising ground waters
• Springs
• Street wash water
• Uncontaminated ground water infiltration to separate storm sewers
• Uncontaminated pumped ground water
• Water from crawl space pumps
• Water line flushing

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Utilities - 2020 Water Meter Project

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1. Why are water meters being replaced within the Town of Fort Mill?

Water meter replacements are recommended every 10 years to maintain accuracy. The Town of Fort Mill is upgrading more than 7,000 household and irrigation water meters to provide increased service and features to our customers. In addition to greater accuracy, the new meters will allow for near real-time meter reading and a future online portal where customers will be able to monitor their accounts on a regular basis. These more efficient meters will also help reduce the time employees spend in the field reading meters and instead allow them more time for maintenance and to respond to emergencies such as water line breaks.

For more information, view our January 2020 press release for the project.

2. When will this project be in my neighborhood?

The Town of Fort Mill will place signs in neighborhoods the week prior to meters being changed. The total project is scheduled to be completed by mid-2020.

3. What do I have to do to prepare for my meter replacement?

Customers are not required to do anything prior to their meter replacement. However, water service during the change-out itself will be interrupted for less than 30 minutes.

4. Will the Town’s water system be affected by the meter replacement project? Will I see any changes to my water quality or pressure?

No, the water system will remain active and is not affected by meter changes. Once a customer’s meter is replaced, they may experience some slight sputtering due to air in their water lines, though this is temporary. There will be no lasting affects to their water pressure, and there will be no changes to the quality of their water.

5. Will customers be charged for the new water meters?

There is no charge to the customer for these changes.

6. Who is performing the replacement work?

The Town of Fort Mill has contracted with Vanguard Utility Service to replace the water meters. These crews will be readily identifiable via uniforms, vehicle markings and ID cards. They will not require entrance to any home and will only need access to the equipment in a customer’s yard.

7. What if I have other questions?

For more information, please contact the town’s Utilities Department at 803-547-7158 or visit the Utilities page.

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Utility Billing & Customer Service

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1. How do I set-up service?

To set-up service, you may complete the Utility Service Application Form and pay the $25.00 Service Activation fee. Additionally, a credit check is performed  to determine if a deposit will be required.  Deposits range from $0.00 to $200.00 and must be paid in addition to the Service Activation fee.  Because of the credit check, the application process must be finalized in person at Town Hall located at 200 Tom Hall Street, weekdays between the hours of 8:30 a.m. – 4:30 p.m. The application must be in 48 hours in advance of the service beginning date to ensure service is in place by that date.

2. What happens to my deposit?

The Town of Fort Mill  will retain the deposit until such time service is terminated. At that time, the deposit will be applied to the final bill.  Should there be any deposit remaining, it shall be processed for refund within 45 days of the final billed cycle and mailed to the last known address.

3. How can I pay my bill?

• You can pay online with a credit or debit card.
• You can sign up for Automatic Draft Payment from your checking or savings account.
• You can pay in person by coming into Town Hall at 200 Tom Hall Street.
• You may place your payment in the night depository located on the inner wall of the main drive-through window.
• You can mail a check or money order in the envelope that comes enclosed with your statement.

4. How do I disconnect my service?

If you are moving and need to disconnect or stop your existing service, please fill out our Customer Service Activity Form, print it, and return it to the Fort Mill Business Office located at 200 Tom Hall Street (located within Town Hall).

5. Why is my bill so much higher than my neighbor's bill?

Your neighbor’s bill does not reflect what may occur in your household. People will have different watering preferences and habits. Some customers are more conservative than others. A better comparison results from your own prior year’s usage against the current year’s usage.

6. I have a leak! Who do I call?

Always call the Town of Fort Mill Utilities Department at (803) 547-7158. This number can be used during business hours as well as in an after-hours emergency. Staff will be dispatched to determine the severity and whether or not the leak falls under the Town’s responsibility or if you will need to obtain a plumber. Note: plumber invoices will not be reimbursed by the Town.

7. Why am I charged sewer usage on irrigation water that runs through my domestic meter?

The reason that sewer usage is charged on irrigation consumption through a domestic water meter is due to the fact that we have no feasible way of measuring or calculating accurate usage of irrigation water. This can be resolved by having an irrigation meter installed. With an irrigation meter,  your charge will reflect the exact amount of water used by your irrigation system. Please visit our page on irrigation meters for more information.

8. What is a Boil Water Advisory?

This is a notice issued in the event of a water main break where customers may experience a brief interruption of service or a reduction in normal water pressures. Once repaired, the affected area will be thoroughly flushed and tested to assure that no contamination has occurred. As a precautionary measure until test results can be reviewed, customers may be advised to boil water intended for drinking or cooking vigorously for at least one full minute prior to use. Also, any ice made from water that has not been boiled should not be used for drinking purposes.

9. What is a sewer backflow?

A blockage in your private plumbing system or in our sewer main in the street can cause a sewer back-up. If you experience wastewater backing up into drains or toilets in your home, contact the Utilities Department (803-547-7158) or a plumber immediately.

Help prevent sewer clogs and backflows:

• Only flush approved materials down your toilet, or your sink drains. Flushing anything else, even wipes and other products labeled "flushable" can cause blockages.
• Don’t pour grease down the drain. Grease builds up in pipes over time and can eventually lead to a complete blockage.
• Replace damaged sewer clean-out caps. These white plastic caps cover the access to your home’s sewer service line. Make sure it’s clearly marked and accessible, and replace it if it’s damaged to prevent debris from entering your sewer line.
• Keep an eye on tree roots. Tree roots can cause damage to your private sewer line. In the event of a sewer backflow, the Town of Fort Mill Utility Department primary objectives are to protect the safety, health, and wellbeing of the members of your household or business; identify the source of the problem; and see service restored as quickly as possible.

If you experience a sewer backflow at your home or business, you should immediately take any necessary measures to ensure the health and safety of the members of your household and to safeguard your property. We also suggest you begin documenting any expense incurred by you as a result of your sewer problem as this will greatly assist you in filing any claims for your damages.

10. What is a Sanitary Sewer Overflow?

Sanitary Sewer Overflow (SSO) is a condition in which untreated sewage is discharged from a sanitary sewer into the environment prior to reaching sewage treatment facilities. The Town of Fort Mill Utilities Department works closely with SC DHEC in reporting any overflow as soon as possible in order to protect the health and environment of our residents.  

11. What is the difference between the state accommodations tax and the local accommodations tax?

State Accommodations Tax The state accommodation tax is a mandatory 2 percent charge applied to all accommodations statewide. Accommodations are defined as "the rental or charges for any rooms, campground spaces, lodgings, or sleeping accommodations furnished to transients by any hotel, inn, tourist court, tourist camp, motel, campground, residence, or any place in which rooms, lodgings, or sleeping accommodations are furnished to transients for a consideration." These dollars are distributed back to cities and counties by a formula based on point of sale.  Local Accommodations Tax County and municipal governments may impose a local accommodations tax by ordinance adopted by a positive majority of the entire governing body. The cumulative rate of the tax may not exceed 3 percent. A county government may not impose an accommodations tax exceeding 1.5 percent within a municipality without consent by resolution of the municipal council.

12. Who approves accommodations tax expenditures?

State Accommodations Tax A municipality receiving more than $50,000 in revenue from the state accommodations tax must appoint an advisory committee to make recommendations for how the revenue generated from the accommodations tax should be spent. The advisory committee consists of seven members, with a majority being selected from the hospitality industry of the municipality or county receiving the revenue. At least two of the hospitality industry members must be from the lodging industry, where applicable. One member must represent the cultural organizations of the municipality receiving the revenue. The advisory committee submits written recommendations to the municipal council at least once annually regarding the expenditure of state accommodations tax proceeds. The municipal council may accept, reject or modify these recommendations. The council must submit an annual report detailing use of the state accommodations tax proceeds to the state Tourism Expenditure Review Committee. TERC is an 11-member committee that reviews the tourism related expenditures funded with state accommodations tax revenue. Local Accommodations Tax There is no requirement for an advisory committee for local accommodations tax expenditures. The municipal council is solely responsible for approving local accommodations tax expenditures unless otherwise established by the council.

13. Are there restrictions on the use of the accommodations tax revenue?

Yes, state law is very specific about how cities and counties can spend state accommodations tax revenue. The first $25,000 is deposited into the local governments general fund, 30 percent of the balance must be allocated to a special fund for the exclusive use of tourism advertising and promotion, and the remaining balance must be used for tourism-related expenditures as defined in SC Code Section 6-1-530. Local Accommodations Tax Local Accommodations Tax proceeds must be used for tourism-related projects and programs as defined in SC Code Section 6-1-530.

14. What is the Local Hospitality Tax?

The Local Hospitality Tax is a tax in the amount of two percent (2%) applied to the total amount of the charge for prepared or modified foods and beverages intended for immediate consumption and sold within the municipal limits of the Town of Fort Mill.

15. Where do I send the taxes collected under the 2% Hospitality Tax?

The taxes collected under the 2% Hospitality Tax should be sent to the following address: Hospitality Tax Town of Fort Mill PO Box 159 Fort Mill, SC 29716 Do not send these revenues to the State of South Carolina as part of your normal monthly reporting to the Department of Revenue.

16. What are the benefits of the Local Hospitality Tax?

The Local Hospitality Tax may fund the following projects: (1) the construction, repair, and other capital-related needs of tourism-related buildings, including, but not limited to, civic centers, coliseums, and aquariums; (2) the construction, repair, and other capital related needs of tourism-related facilities, including, but not limited to, cultural, recreational, or historic facilities; (3) tourism related beautification projects; (4) the construction, repair, and other capital-related needs of highways, roads, streets, and bridges to serve tourism-related demand; (5) advertisements and promotions related to tourism development; and (6) the construction, repair, and other capital-related needs of water and sewer infrastructure to serve tourism-related demand.

17. What sales are subject to the Local Hospitality Tax?

All food, beverage, and alcohol sales in bars, restaurants, and other food establishments are subject to the Local Hospitality Tax. Specifically, all food and beverage items that are prepared or modified by convenience stores, grocery stores, and other similar establishments, and that are intended for immediate consumption, are subject to the Local Hospitality Tax. In establishments such as arcades, amusements, and theaters, the sale of prepared or modified foods and beverages such as fountain drinks, popcorn, and nachos, are subject to the Local Hospitality Tax. Caterers are not subject to the 2% tax.

18. Who is responsible for collecting and remitting the Local Hospitality Tax?

The establishments providing the prepared or modified foods and beverages are responsible for the collection of this tax from patrons and are liable to remit collections to the Town of Fort Mill.

19. How will the Local Hospitality Tax be remitted to the Town of Fort Mill?

Each establishment providing such prepared or modified foods and beverages must submit, each month, the Town of Fort Mill’s Local Hospitality Tax Reporting Form to the Town of Fort Mill. This form will require the establishment to disclose its monthly gross proceeds from the sale of foods and beverages subject to the Local Hospitality Tax, even if that amount is zero. For those establishments which owe the Town of Fort Mill an amount in excess of fifty dollars ($50.00) per month, the establishment must remit the amount owed on a monthly basis, along with the Town of Fort Mill’s Local Hospitality Tax Reporting Form. For those establishments which owe the Town of Fort Mill an amount between twenty-five dollars ($25.00) and fifty dollars ($50.00) per month, the amount must be remitted quarterly, on or before the twentieth day of each of the following months, for the preceding quarter: January, April, July, and October. For those establishments which owe the Town of Fort Mill less than $25.00 per month, the amount must be remitted annually, by the twentieth day of January, for the preceding calendar year.

20. What if an establishment’s payment to the Town of Fort Mill is late?

A penalty of five percent (5%) of the unpaid amount for each calendar month or portion thereof shall apply.

21. Does the Local Hospitality Tax Act stipulate a business implementation credit for start-up costs?

No, the Local Hospitality Tax Act makes no such provision.

22. How will the funds generated by the Hospitality Tax be allocated in future budgets?

The allocation of funds will be designated each year during the budget process. The Town Manager will bring a recommendation to the Town Council on how the funds may be allocated during that process. Town Council will consider that recommendation and determine if any changes need to be made prior to the adoption of the Town budget.

23. How will the Town conduct audits of the Hospitality Tax?

Any audits will be done in compliance with state law and will follow the same procedures that are used under the business license ordinance.

24. Can the Town Council establish a Hospitality Tax advisory committee?

State law makes no provision for an advisory committee. Town Council may choose to direct the Town Manager to appoint an advisory committee that would make recommendations to the Town Manager. These recommendations would then be incorporated as a part of the annual budget process and considered by Town Council at that time.

25. How do I calculate the taxes to be remitted to the Town under the 2% hospitality tax?

This is an example of how to calculate the your Hospitality tax:  

1. Total of all revenue for all foods and beverages prepared for immediate consumption $ 50,000  

2. Multiply this number by 2% x .02   

3. The result is the amount to be remitted to the Town of Fort Mill, not the S.C. Department of Revenue. 

The 2% hospitality tax is to be remitted to the Town on a monthly basis, along with the Town of Fort Mill Hospitality Tax form, and is due on or before the 20th day of the month and should cover the tax due for the previous month.

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Weekends on Main

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1. What is Weekends on Main? Is this a street-fair type of event?

No, Weekends on Main is a Main Street merchant-focused opportunity. Only businesses with physical storefronts in the area between Confederate and Tom Hall streets along Main Street are participating. The idea is to promote our local Main Street merchants and foster a pedestrian-friendly area for shopping and dining. Individual merchants will be able to use the space in front of their businesses however they choose as a unique way for customers to enjoy their products or services.

2. Will there be music or entertainment during these weekends?

While the Town is not hosting any entertainment during the Weekends on Main time periods, individual merchants may decide to feature acoustic music in the space outside their physical locations. Weekends on Main will not feature any concerts with amplified sound.

3. Are dogs welcome during Weekends on Main?

Yes, leashed dogs are welcome at Weekends on Main, but pet owners must still follow any rules individual businesses have for pets indoors.

4. Where can I park?

Though Main Street parking will not be available during Weekends on Main, parking will still be available in the two municipal lots found on each side of Main Street.

5. Can I apply to be a vendor on Weekends at Main?

Currently, the event is geared only toward the existing merchants on Main Street. No outside businesses, vendors or food trucks will be featured during these weekends.