Why are water meters being replaced within the Town of Fort Mill?

Water meter replacements are recommended every 10 years to maintain accuracy. The Town of Fort Mill is upgrading more than 7,000 household and irrigation water meters to provide increased service and features to our customers. In addition to greater accuracy, the new meters will allow for near real-time meter reading and a future online portal where customers will be able to monitor their accounts on a regular basis. These more efficient meters will also help reduce the time employees spend in the field reading meters and instead allow them more time for maintenance and to respond to emergencies such as water line breaks.

For more information, view our January 2020 press release for the project.

Show All Answers

1. Why are water meters being replaced within the Town of Fort Mill?
2. When will this project be in my neighborhood?
3. What do I have to do to prepare for my meter replacement?
4. Will the Town’s water system be affected by the meter replacement project? Will I see any changes to my water quality or pressure?
5. Will customers be charged for the new water meters?
6. Who is performing the replacement work?
7. What if I have other questions?