Utilities

Reporting a Water Leak or Sewer Issue:

If you are a Town of Fort Mill customer and need to report a water leak or sewer problem, please call (803) 547-7158. 

Water & Sewer Account Services:

If you have questions about setting up a new service, please call (803) 547-2034. For billing inquiries, please call (803) 835-5712.

About the Utilities Department:

The Utilities Department consists of the following services:

• Water Distribution 
• Wastewater Collection
• Wastewater Treatment
• Stormwater Collection
• Engineering Services

The Utilities Department is responsible for water, sewer, and stormwater system design, installation, operation, maintenance, and permit compliance for the Town of Fort Mill. The Engineering Services Division also reviews new development plans and inspects installations of these systems.

Our department provides water and sanitary sewer services to approximately 8,600 metered water and sewer customers with a service population of approximately 13,000 addresses in the Town of Fort Mill.  The Department also serves some areas outside of the town limits.  Springview Meadows, Carolina Orchards, Anniston Chase, and the Springfield subdivisions are served by York County Utilities.